30th June Statement from Kingairloch
30th June Statement
The world we live in now is a much different place to that of only a few months ago. We desperately want to open our holiday cottage doors to guests, so that you can have a much-deserved holiday and enjoy the tranquility of Kingairloch.
We are working towards welcoming guests back from the 15th July onwards. Our cleaning for each property will be maintained to a high standard in line with the ASSC protocols, sanitized and disinfected. After a thorough clean of the property, fogging with an electro-static mist will take place to eliminate the virus to the very best of our ability. Entry to the cottage is not allowed for 30 mins after fogging, and tape will be placed across the door with the time the fogging took place.
Do not travel to Kingairloch if you or members in your booking have symptoms of Covid-19 (high temperature, continuous cough, loss of taste or smell).
In the cottages we will be removing soft furnishings such as cushions and rugs, and all jigsaws and games will be taken away. We will also be removing all non-essential booklets and pamphlets, so please research places to visit before getting to Kingairloch. The beds will be made up with linen and towels washed at the commercial laundry in Fort William who use disinfectants in their wash cycles. Pillows will have protectors on them as will the duvets and mattresses. Every changeover the protectors will also be changed. Should you wish to bring your own linen, please let us know and we will leave the beds unmade.
Should you or a family member develop symptoms during your stay, please inform us immediately by telephone. If you feel safe to drive. please make your way home leaving the property open with the keys inside. If you do not feel well enough to travel we may be able to provide quarantine accommodation (depending on number of people in the booking) which WILL NOT be the holiday cottage you are staying in and will incur an additional charge of £100/night. In an emergency only call 911/999.
We are now accepting bookings in all of our properties from this Summer onwards. Dates will be confirmed with a 50% deposit being paid, the remaining balance will then be due 28 days prior to your arrival. We wish to remain flexible, if these terms are unfeasible for you, we will try and accommodate a payment plan where possible.
Should you wish to cancel an existing booking, we will be happy to move a deposit to new dates or provide a refund. However, you must inform us of your desire to change your booking at least four weeks before your holiday dates.
We are not accepting new bed and breakfast bookings into Kingairloch House.
Should Government advice change, we will update our statement accordingly.
We hope this statement conveys the great deal of thought we have put into keeping you and our members of staff safe, during a holiday at Kingairloch. By all working together we will be able to keep the cogs working and allow the estate to become a haven once again.