Terms & Conditions

Please read carefully. When you book your holiday with us you are signing a contract. Reservations are accepted subject to the following conditions.

Terms

All terms are per week (Saturday to Saturday or Friday to Friday) or for short stays. Except where stated, for the house/cottage as equipped and described. Bookings are from 4pm on day of arrival to 10am on day of departure (subject to unavoidable delays). Upon departure you are obliged to leave everything in a clean and tidy condition. Prices quoted include VAT at the Government set rate.

Covid-19 Special Circumstances- Bookings and Cancellation

Please read our Covid-19 statement for clarification on circumstances that relate to the virus.

We are now accepting bookings in all of our self catering properties, please note for multiple occupancy properties, we are only able to accept bookings from two households up to six people (children aged under 12 are not included in the head count).

For bookings from March onwards, dates will be confirmed with a 50% deposit being paid, the remaining balance will then be due 28 days prior to your arrival.

Should you wish to cancel an existing booking, in the first instance we would like to find alternative dates for you at Kingairloch. If this is not possible, we can provide a full refund. Please inform us as soon as possible should you wish to cancel your booking.

Contract

When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent to you by email

Booking confirmation

Bookings are confirmed upon receipt of 50% of the accommodation rental. You will then become responsible for the total price.

Payment of Balance

The balance is due by you no later than 28 days before the holiday commencement date. For bookings made within 28 days of the start of your holiday you are required to pay the full price. In the event of this balance not being received within this period, we reserve the right to cancel the holiday without further notice and without any refund of deposit.

Availability

Should the house/cottage not be available due to circumstances beyond our control (for example fire, flooding or damage) we cannot guarantee to provide alternative accommodation, in which case all sums will be returned to you in full but you will have no claim against us.

Number in your party

Under no circumstances may more than the maximum number of persons, as stated, occupy the property. We reserve the right to cancel our contract, without a refund of sums paid, should this condition not be observed. We reserve the right to revoke any bookings from any parties which may, in our opinion (and at our sole discretion) be unsuitable for the property concerned. In this case, all sums paid will be refunded in full.

Pets

Pets may be accommodated in all our properties. Maximum number is three per property and only in reception rooms at £24/pet.

Damage

An inventory of the contents of each house will be checked at the beginning and end of each holiday period. Any articles found to be missing or broken will be paid for by you, as will any damage to the fabric (reasonable wear and tear acceptable).

Web Site

The information given on this web site is given in good faith. We reserve the right to make changes in the interests of improvements at any time.