Terms & Conditions

Please read carefully. When you book your holiday with us you are signing a contract. Reservations are accepted subject to the following conditions.

Terms

All terms are per week (Saturday to Saturday or Friday to Friday) or for short stays. Except where stated, for the house/cottage as equipped and described. Bookings are from 4pm on day of arrival to 10am on day of departure (subject to unavoidable delays). Upon departure you are obliged to leave everything in a clean and tidy condition. Prices quoted include VAT.

Covid-19 Special Circumstances- Bookings and Cancellation

We are now accepting bookings in all of our self catering properties. Dates will be confirmed with a 50% deposit being paid, the remaining balance will then be due 28 days prior to your arrival. We wish to remain flexible, if these terms are unfeasible for you, we will try and accommodate a payment plan where possible.

Should you wish to cancel an existing booking, we will be happy to move a deposit to new dates or provide a refund.  However, you must inform us of your desire to change your booking at least four weeks before your holiday dates.

We are not accepting new bed and breakfast bookings into Kingairloch House.

Please read our 30th June statement for further Covid-19 information.

Contract

When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent to you by email

Booking confirmation

Bookings are confirmed upon receipt of 50% of the accommodation rental. You will then become responsible for the total price.

Payment of Balance

The balance is due by you no later than 28 days before the holiday commencement date. For bookings made within 28 days of the start of your holiday you are required to pay the full price. In the event of this balance not being received within this period, we reserve the right to cancel the holiday without further notice and without any refund of deposit.

Availability

Should the house/cottage not be available due to circumstances beyond our control (for example fire, flooding or damage) we cannot guarantee to provide alternative accommodation, in which case all sums will be returned to you in full but you will have no claim against us.

Number in your party

Under no circumstances may more than the maximum number of persons, as stated, occupy the property. We reserve the right to cancel our contract, without a refund of sums paid, should this condition not be observed. We reserve the right to revoke any bookings from any parties which may, in our opinion (and at our sole discretion) be unsuitable for the property concerned. In this case, all sums paid will be refunded in full.

Pets

Pets may be accommodated in all our properties. Maximum number is three per property and only in reception rooms at £24/pet.

Damage

An inventory of the contents of each house will be checked at the beginning and end of each holiday period. Any articles found to be missing or broken will be paid for by you, as will any damage to the fabric (reasonable wear and tear acceptable).

Web Site

The information given on this web site is given in good faith. We reserve the right to make changes in the interests of improvements at any time.