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Kingairloch Covid-19 Statement

24 October 2021

 

Bookings for 2021 and 2022

For bookings in 2021 and 2022, a deposit of 50% of the rental fee is requested to secure the booking with the remaining balance due 28 days prior to your stay.

Cancellation Policy
In addition to our terms and conditions, we have new rules in place owing to the government policies around travel in the UK at present.  If you are unable to travel to Kingairloch due to a local government lockdown (in your area, or in we are in a restricted state), we would offer you a transfer of dates in the first instance and, if that wasn’t agreeable, we will refund you in full.

Cleaning Protocols
Our cleaning for each property will be maintained to a high standard in line with the ASSC protocols, sanitized and disinfected. After a thorough clean of the property, fogging with an electro-static hydrogen chloride and silver mist will take place to eliminate the virus to the very best of our ability.  Entry to the cottage is not allowed for 30 mins after fogging, and tape will be placed across the door with the time the fogging took place.
In the cottages we will be removing soft furnishings such as cushions and rugs, and all jigsaws and games will be taken away. We will also be removing all non-essential booklets and pamphlets, so please research places to visit before getting to Kingairloch. The beds will be made up with linen and towels washed at the commercial laundry in Fort William who use disinfectants in their wash cycles. Pillows will have protectors on them as will the duvets and mattresses. Every changeover the protectors will also be changed. Should you wish to bring your own linen, please let us know and we will leave the beds unmade.

Travelling to Kingairloch and during your holiday with us
Do not travel to Kingairloch if you or members in your booking have symptoms of Covid-19 (high temperature, continuous cough, loss of taste or smell). In the event that you develop symptoms whilst staying away from home, you should immediately book a test through NHS Inform (www. nhsinform.scot) if you cannot get online telephone 0800 028 2816. While waiting the test result, all members of your household should self-isolate.  If you test positive and if you feel safe to do so, please return home without using public transport. 

A Final Note
We hope this statement conveys the great deal of thought we have put into keeping you and our members of staff safe, during a holiday at Kingairloch.  By all working together we will be able to keep the cogs working and allow the estate to become a haven once again. Please visit www.gov.scot for all the up-to-date information on C-19 in Scotland. 

These polices are subject to change, without notice.

We are very much looking forward to welcoming our returning and new visitors back to Kingairloch.

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